These terms govern your use of our website and the purchase of handcrafted instruments from Craft Miraj. Please read them carefully.
These Terms and Conditions ("Terms") govern your access to and use of craftmiraj.com and the purchase of products from Craft Miraj, Maharashtra, India ("we", "our" or "CraftMiraj"). By browsing the website or placing an order, you agree to be bound by these Terms and by our Shipping Policy and Privacy Policy.
By using this website, you confirm that you are at least 18 years old and that you agree to these Terms in full. If you do not agree with any part of these Terms, please do not use the website or place an order. We reserve the right to update these Terms at any time; the version published on this page applies to your order at the time it is placed.
Payment for all orders must be made at the time of purchase through the payment methods available on our checkout, including Razorpay and other trusted gateways. We take reasonable care to keep your payment details secure, but we are not responsible for failures or delays caused by third-party payment providers. Refer to our Refund Policy for details on refunds, cancellations and chargebacks.
All content on this website — including text, graphics, logos, images, product designs and code — is the property of CraftMiraj or its licensors and is protected by applicable copyright and trademark laws. You may not copy, reproduce, distribute or create derivative works of any content without our prior written permission.
Every instrument is handcrafted, which means each piece is unique. Photographs are representative and slight variations in colour, grain and finish may occur. While we strive to describe our products accurately, we do not warrant that product descriptions, images or other content are error-free, complete or current.
To the maximum extent permitted by law, Craft Miraj and its staff shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the website or purchase of products. Our total liability is limited to the amount you paid for the product concerned. Nothing in these Terms limits liability that cannot be limited under applicable law.
You agree not to use the website to:
If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You agree to provide accurate, current and complete information (including your name, billing and shipping details) when placing an order. We may decline orders where the information provided appears inaccurate.
We may revise these Terms from time to time. The latest version will always be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
If you have any questions about these Terms and Conditions, please reach out to us at support@craftmiraj.com or call us at 9607588645, or write to us at Craft Miraj, Miraj, Maharashtra, India.